Curriculum Vitae

Myself

Name : OOSTERLINCK Maxime
Age : 35 years
Mail : maxime@hosterlink.me
Nationality : French
Location : France (59 Nord), Belgium

Project

Website: hosterlink.me
Github: GitHub

Education

School

2012 to 2014 : Bachelor Technical Advisor PC & Network at IFPME (Tournai)
2010 to 2012 : Computing and System section at HELHa (Tournai)
2005 to 2009 : Profesionnal Bachelor on Graphical Communication at Sainte-Marie (Bailleul)

Certifications

2024-06 : 3D Modeling and Realistic Rendering
2023-04 : Puppet certification basic and advanced
2021-06 : Driving license (category A)
2018-12 : Proxmox Virtual Environment with Ceph certification
2017-07 : LPCI-1 certification preparation
2017-03 : IT Support Engineer certification
2016-03 : IT Support Expert certification
2015-05 : Driving license (category B)

Skills

OS

Programing

Web

Design

Language

French : Level > Native

5 / 5

English : Level > Current - Advanced - Technical

4 / 5

Spanish : Level > Basic

1 / 5

German : Level > Rammstein

2 / 5

Special skill

Dark humor
Google/Stackoverflow research level : master jedi
ChatGPT user level : sith lord
Lefthanded
> setxkbmap fr bepo

Professionnal experiences

Jobs : Network & System Administrator
Company : Cyllene Lille
Date of employement : : October 2021 - Jully 2023
Location : Marcq-en-Baroeul, France

Mission :
Manage, maintain, supervise and implemente managed infrastructure for Cyllene Group customers. Technical advice / incident support up to level 3 for clients.

Daily task :
> BAU regarding all incoming ticket/call/alert from monitoring:
  • Take in charge customer ticket/phone call
  • Resolve alerting through digging each case and fixing
  • Fixing cases through cleaning backlog
  • Communicatre with other team to improve process

> Schedule backup for all servers through internal backup tool based on Ceph and check if each backup was done without error
> Deploy / install / configure servers VM (Windows/Linux)
> Diagnosis of the customer infrastructures and establishment of action plans to resolve the detected issues
> Management of a client portfolio
> Active participation in the continuous improvement of the service (products features, documentation, processes and automation)

Technology used :

> Mixed infrastructures

    Dedicated servers (Ubuntu, Debian, Windows)
    VMware Infrastructure(vSphere / vCenter / ESXi)
    Proxmox Virtual Environment with Ceph
    Virtual Machines (Ubuntu, Debian, CentOs, Windows)
> Services
    Web : Apache, Nginx, IIS, PHP, Dotnet Core
    BDD: MySQL, PostgreSQL, SQL Server (Windows and Linux)
    Varnish
    Keepalived
> Network
    Load Balancers (Haproxy and Cisco ACE)
    VPN (Cisco ASA, OpenVPN, Headscale/Tailscale)
    Firewalls (Cisco ASA, Proxmox Firewall)
> Automation tools
    Puppet
    Hiera
    Terraform

Jobs : DevOps/SRE Baremetal
Company : OVH Cloud
Date of employement : : March 2021 - September 2021
Location : Roubaix, France

Mission :
Manage, maintain, supervise and implemente productions robots. Technical advice / incident support up to level 3 for customer issues.

Daily task :
> BAU regarding Barmetal Unit (dedicated server, license, IP, lifecycle) :
  • Take in charge ticket from downer level
  • Resolve alerting through bug digging and fixing
  • Fixing cases through cleaning backlog
  • Communicate with other team to improve process
> Using change process to modify production code used by all BU
> Participate to divers projects during quarter assigned by team leader during meetings
> Active participation in the continuous improvement of the service (products features, processes and automation)

Technology used :
> Programming
    Perl
    Python3
    Golang
> Network
    Firewalls (Cisco ASA)
    Routing (Cisco Nexus 2k/6k/9k)
    Ipv4/Ipv6 routing
    Link Aggregation
> Automation tools
    Puppet
    Terraform

Jobs : Network & System Administrator
Company : Odiso
Date of employement : : January 2019 - Febuary 2021
Location : La Madeleine, France

Mission :
Manage, maintain, supervise and implemente managed infrastructure on behalf of Altima-hosting and Odiso customers. Technical advice / incident support up to level 3 for clients.

Daily task :
> Schedule backup for all servers through Acronis / R1Soft and check if each backup was done without error
> Deploy / install / configure servers (physical and VM)
> Diagnosis of the customer infrastructures and establishment of action plans to resolve the detected issues
> Management of a client portfolio
> Active participation in the continuous improvement of the service (products features, processes and automation)

Technology used :

> Mixed infrastructures

    Dedicated servers (Ubuntu, Debian, Windows)
    VMware Infrastructure(vSphere / vCenter / ESXi)
    Proxmox Virtual Environment with Ceph
    Virtual Machines (Ubuntu, Debian, Windows)
> Linux services
    Apache / Nginx
    MySQL
    Varnish
    Keepalived
> Network
    Load Balancers (Haproxy and Cisco ACE)
    VPN (Cisco ASA, OpenVPN)
    Firewalls (pfSense, NSX, Cisco ASA, Palo Alto)
> Automation tools
    Puppet
    Ansible
    Hiera

Jobs : Network & System Administrator
Company : Altima Hosting
Date of employement : : December 2017 - December 2018
Location : Roubaix, France

Mission :
Manage, maintain, supervise and implemente managed infrastructure on behalf of our customers. Technical advice / incident support up to level 3 for clients.

Daily task :
> Schedule backup for all servers through Acronis / R1Soft and check if each backup was done without error
> Deploy / install / configure servers (physical and VM)
> Diagnosis of the customer infrastructures and establishment of action plans to resolve the detected issues
> Management of a client portfolio
> Active participation in the continuous improvement of the service (products features, processes and automation)

Technology used :

> Mixed infrastructures

    Dedicated servers (Ubuntu, Debian, Windows)
    VMware Infrastructure(vSphere / vCenter / ESXi)
    Virtual Machines (Ubuntu, Debian, Windows)
> Linux services
    Apache / Nginx
    MySQL
    Varnish
    Keepalived
> Network
    Load Balancers (Haproxy and Cisco ACE)
    VPN (Cisco ASA, OpenVPN)
    Firewalls (pfSense, NSX, Cisco ASA)

Jobs : IT Support Engineer - Key Account / Managed Services
Company : OVH
Date of employement : : July 2016 - December 2017
Location : Roubaix, France

Mission :
Manage, maintain, supervise and implemente managed infrastructure on behalf of our customers. Technical / incident support up to level 3 for Key Account clients.

Daily task :
> Participation in various OVH events: OVH World Tour, OVH Summit as Speaker
> Diagnosis of the customer infrastructures and establishment of action plans to resolve the detected issues
> Management of a client portfolio
> Active participation in the continuous improvement of the service (products features, processes and automation)
> Incoming and outgoing call pickup
> Ticket management

Technology used :

> Mixed infrastructures

    Dedicated servers (Debian, FreeBSD)
    NAS
    Private Cloud VMware (vSphere / vCenter / ESXi / NSX / vROPS)
> Linux services
    Apache / Nginx
    Redis
    MySQL
    Varnish
    Keepalived
> Network
    Load Balancers (Haproxy and Cisco ACE)
    VPN (Cisco ASA, OpenVPN)
    Firewalls (pfSense, NSX, Cisco ASA)
> Automation tools
    Puppet and Ansible

Jobs : Expert IT Technician - Cloud / Infrastructure - Incident Management
Company : OVH
Date of employement : October 2015 to July 2016
Location : Roubaix, France

Mission :
Provide incident / dysfunction support up to level 3 for customers of Infrastructure / Cloud products.

Daily task :
> Participation in various events OVH: OVH World Tour
> Ensuring the management of the technical incidents encountered by customers, the use of their products oriented Cloud & Infrastructure :
  • VPS (OpenVZ,VMWare, Openstack)
  • Public Cloud (Openstack)
  • Dedicated Cloud (VMWare, MCVMM)
  • Dedicated server and associated products : IP FailOver, vRack, Firewall, IP Load Balancing, CDN Infrastructure.
> Support for multichannel client requests
> Technical diagnostics on dedicated server and VMWare infrastructure
> Technical intervention on dedicated server and VMWare client infrastructure level 1 to 3 and escalation if needed
> Active participation in continuous improvement of product line
> Incoming and outgoing call pickup

Technology used :
> Network
    Firewall (Cisco ASA, Iptables)
    VPN (Cisco, OpenVPN)
    IPv4/IPv6, private network
    DNS
> Operating System
    Linux system (Debian, Ubuntu, CentOs, RedHat)
    Windows Server (2008,2012, 2016)
> Webpanel
    cPanel
    Plesk
    Webmin
    DirectAdmin
> Virtualization
    VMWare (vSphere / vCenter / ESXi / NSX /Veeam)
    KVM
    LXC
    Openstack

Jobs : IT Support Technician - Cloud/Infrastructure
Company : OVH
Dates of employement: September 2014 at October 2015
Location : Roubaix, France

Mission :
Provide technical/incident support up to level 3 for customers Infrastructure / Cloud products.

Daily task :
> Ensuring the management of the technical incidents encountered by customers, the use of their products oriented Cloud & Infrastructure :
  • VPS (OpenVZ,VMWare)
  • Dedicated Cloud (VMWare, MCVMM)
  • Dedicated server and associated products : IP FailOver, vRack, Firewall, IP Load Balancing, CDN Infrastructure.
> Support for multichannel client requests
> Technical diagnostics on dedicated server and VMWare infrastructure
> Technical intervention on dedicated server and VMWare customer's infrastructure level 1 to 3 and perform escalation when required
> Active participation in continuous improvement of products line
> Incoming and outgoing call pickup

Technology used :
> Network
Firewall (Cisco ASA, Iptables)
VPN (Cisco, OpenVPN)
IPv4/IPv6, private network)
DNS

Operating System
Linux system (Debian, Ubuntu, CentOs, RedHat)
Windows Server (2003, 2008,2012)

> Webpanel
cPanel
Plesk
Webmin
DirectAdmin

> Virtualization
VMWare (vSphere / vCenter / ESXi/ Veeam)
KVM
LXC